We provide home health care services to our clients with the highest professional, ethical, and safety standards.
~ The Mercy Way
Ethics
We believe it is your right to receive home health care services that meet the highest professional, ethical, and safety standards, and have dedicated our efforts to that promise
Our trusted team of home care professionals
Mercy employs registered nurses (RNs), certified home health aides (CHHAs), and homemaker-companions.
Our stringent hiring standards, ongoing supervision, 24-hour clinical support, and comprehensive training and education ensure that our caregivers give clients the highest quality health care services available. Mercy is also accredited to ensure compliance with health care standards and all of our caregivers are fully insured.
Stringent hiring standards
We thoroughly verify credentials, references and experience, and perform criminal background checks on all applicants. After in-depth interviews, written testing, and hands-on skills assessments, we also evaluate their compassion, excellence, and reliability the core values of Mercy.
Ongoing supervision
Once hired, all caregivers are supervised by a registered nurse, who makes regular home visits to ensure the health and safety of our clients. Our caregivers are also required to demonstrate their competency annually with hands-on skills assessments and performance evaluations
Commitment to education and training
We believe in continuously improving our work through evaluation, education, and training. Our programs include a range of instruction, written exams, hands-on skills lab work, and opportunity for time in the field to perform a client's care prior to independent assignment. All caregivers also undergo annual skills evaluations and have access to in-services and scholarship opportunities.
